Don’t Wait To Seek Care
If you have a serious injury, severe illness or just don’t feel well, contact your healthcare provider to get the care you need. Our emergency rooms and medical offices are safe and prepared to take care of you.
Sentara Medical Group
As the care team who knows you best, your Sentara Medical Group provider and staff are available 24/7 for all your healthcare questions and needs. So, if you’re not feeling well, suffer from a chronic condition or just need medical advice, we’ll help you determine the right care for you. We provide convenient virtual and in-office appointments, so always ask your Sentara Medical Group care team first to get the care you need.
We will see you in our offices if you do not have symptoms consistent with COVID-19 or an upper respiratory infection and the reason for your visit is:
- To seek treatment for something other than COVID-19 or an upper respiratory infection
- Chronic diabetes and hypertension follow-up
- A pre-op appointment
- A hospital follow-up appointment (in some cases)
- Routine labs or x-rays
- You are a new patient without symptoms of an upper respiratory infection
Patients who do not want to come into the practice or are unwilling to wear a face mask, have symptoms of an upper respiratory infection or co-morbidities that don’t require in-person care, or who are conducting annual wellness visits can be seen through a virtual visit.
If you have questions, please contact your primary care provider.
For Established Patients to Schedule an Appointment
To schedule an appointment with your Sentara Medical Group provider, please call their office or contact them through your Sentara account. You can search for your provider here:
For New Primary Care Patients to Schedule an Appointment
To schedule a new patient appointment with a Sentara Medical Group primary care provider, please call the central scheduling team in your region:
- Charlottesville: (434) 654-2273
- Elizabeth City: (252) 337-9130
- Hampton Roads: (844) 615-1237
- Northern Virginia: (844) 615-1237
*We invite patients in Harrisonburg and South Boston to call our offices directly to schedule an appointment.
For New Specialty Care Patients to Schedule an Appointment
To schedule a new patient appointment with a Sentara Medical Group specialty care provider in any region, please call our offices directly.
Patients in Hampton Roads and Northern Virginia may also call (844) 615-1237 for assistance. When you call, language assistance is available.
When it comes to medical emergencies, don’t delay. Delaying treatment for any medical emergency is dangerous, and stay at home orders does not mean you should not seek care. Call 9-1-1 or visit the Emergency Department immediately if you are experiencing:
- Suspected heart attack or stroke
- Serious injury
- Severe illness
- Trouble breathing
- Severe abdominal pain
- Worsening symptoms
If you are unsure about whether or not something is an emergency, contact your healthcare provider for guidance.